Terms & Conditions

Fields Sweden company behind Glamping Höga kusten reserves the right to change this website, including prices and terms and conditions, without notice. We also reserve the right to refuse access to the Glampsite, cancel bookings or instruct people to leave the campsite for any reason (for example due to inappropriate behaviour, dangerous weather or conditions at the Glamping).

Your contact and personal data may be kept by us for future mailings and news. If you do not wish to receive it, please let us know. You can also unsubscribe from receiving emails at any time by contacting us. During the booking process you will be asked for your address details and telephone numbers, these are required by the local authorities so that we can prove at any time that you are not residents of the Glamping. It also allows us to contact you if the internet goes down and if we need to contact you while you are traveling to the Glamping.
We will not pass on or sell your details to any third parties!

To secure your booking, we require a 25% deposit. The remaining balance must then be paid 1 week before arrival. A confirmation email will be sent once we have received your payment.
The person booking is responsible for disseminating the correct information sent to them to others in the party.
For example, these General Terms and Conditions, and read the;

FARM POLICY,
Farm policy – Glamping Höga Kusten (glampinghogakusten.com)
ECOTOURISM POLICY AND SUSTAINABILITY,
Ecotourism policy and Sustainability – Glamping Höga Kusten (glampinghogakusten.com)

And upon arrival, read the information package provided in each tent.
This is to ensure they are fully aware of the nature of the Glamping, health and safety issues, the larger forest, and farm facilities.
We have a minimum stay of 1 night for 2 people.

Mastercard, Visa, Paypal, Swich, IBAN.

Up until 1 month before arrival, refund of the total sum 100%

30 – 15 days before arrival, 50% refund of the total sum.

14 – 2 days before we charch 75%

2 days before we charch 100%

Dont forget to book your;
Rebooking Guarantee
250 SEK
Get the opportunity to rebook your time up to 2 days before the start of the booking.

The Glamping site is not liable for refunds or expenses you incur in the event we are prevented from fulfilling your booking as a result of circumstances beyond our control. Such circumstances shall include (but are not limited to) war, terrorism, riots or civil unrest, industrial action, flooding, natural disaster, epidemics, health risks or such similar events (“Force Majeure”) We strongly advise visitors to take out full holiday insurance to cover cancellations, public liability, personal belongings, loss etc.

We may cancel your stay at any time in writing to you if:
1. You do not make any payment to us when it is due and you still do not make payment within 14 days of us reminding you that payment is due.

2. You do not, within a reasonable time of us asking for it, provide us with the information that is necessary to provide the glamping services such as guest numbers.

If we end the contract under points 1 and 2 then you may be subject to a cancellation charge in accordance with our cancellation policy above.

Check in is between 3pm-7pm. Guests must advise us of their estimated arrival time and telephone when they are half an hour from the glamping site. If you are likely to be later than 7pm please let us know so we can arrange for someone to meet you and show you to your tent.
Guests are required to vacate their tents by 10.00am on day of departure.

If you are planning to have a noisy all night party then we are not the site for you!
It is essential that the entire group is made aware of the following Terms and Conditions. This responsibility lies with the person making the booking in order to ensure that the Terms and Conditions are adhered to.

PLEASE NOTE IF THE GROUP FAILS TO ADHERE TO ANY OF THESE TERMS AND CONDITIONS, YOU WILL BE ASKED TO LEAVE WITHOUT ANY REFUNDS.
WE ARE A LOW NOISE POLICY GLAMPING SITE.
The group organiser is responsible for collecting the deposits and final balances which are required to secure the booking.

Final numbers must be confirmed 2 weeks prior to arrival. If numbers drop within 2 weeks of arrival then no refund will be given.
There must be no more than 20 guests on the whole Glamping site.
Only those guests originally booked are permitted to stay on site.
Any extra guests (adults or children) will only be permitted on site at the owner’s discretion.
If additional guests are allowed on site, then the additional cost will be settled later, depens on the agreement signed beforehand.
Quiet background music is permitted until 10pm.
When enjoying yourselves here at Glamping Höga kusten, particularly at night, please be considerate to responsebility.
If there are any complaints about your behaviour you will be given ONE warning. If you continue to be disruptive then you will be asked to leave the site and you will lose your deposit. No refund will be given!
If any property is damaged during your stay then please inform the owner immediately. Serious damage to property will result in the group being charged the full amount for a replacement.
Do not use any fireworks, sparklers or Chinese lanterns, Dont smoke in the tent or in the neibourhood.
If you have organised for external suppliers e.g. activity providers to visit during your stay then we must be made aware of this. You are required to provide us with the details of any company visiting the site. This includes the times in which they will be present on the site.
On the morning of check out, you must have cleared everything out of your tents by 10.00am or by arrangement so that they can be cleaned. You are welcome to leave your cars on the field and head off for a walk etc.

Guests and visitors agree to be considerate tenants and to take good care of the tents and facilities during their stay. Guests and visitors agree not to act in any way which would cause disturbance to other guests.

Should any facilities, equipment, or inventory be damaged will fully as a result of inappropriate usage or behaviour, or a as a direct result of failing to respond to instructions from Glamping Höga kusten staff you will be held responsible for the cost of repair or replacement of that item. Glamping Höga kusten cannot accept responsibility for any loss, damage or expense arising from industrial action, terrorist activity, adverse weather conditions or any other event outside the control of the company.

By booking and coming to Glamping Höga kusten you agree to be responsible for your children and any children you are in charge of aswell as your own welfare. You also agree to take all reasonable precautions against personal injury, injury to others and damage to the woodland, facilities and tent. Glamping Höga kusten is not responsible for any damage or loss to your possessions that you bring to the campsite or wider woodland.

You use the facilities and amenities at the camp and wider woodland at your own risk, e.g. the firepits, woodstoves!
Read the woodstove instuctions before using, we are happy to help you to start the fire safety in the wood stove. Candles and tea lights are not a loud in the tent!

Glamping Höga kusten accepts no responsibility for any loss or injury arising from being in the campsite or wider woodland .
By booking, acknowledging these Terms and Conditions, you are aware of the risks, hazards, and dangers of personal injury in entering the Glampsite and woodland. (For example, the woodland  may contain deadly poisonous mushrooms, toadstools, and fungi, take your own resposebility)

Glamping in Norrland Sweden can mean real winter wonderland winters and warm summers. Whilst we provide certain facilities and equipment as detailed in the inventory sent to guests upon confirmation of payment, it is still camping and you are responsible for your own well-being and comfort with regard to appropriate clothing and footwear etc.

In extreme weather conditions such as exceptional cold and snow, when forecast, we do our best to warn guests and give them the option to move dates (subject to availability) without being subject to a cancellation policy administration fee or loss of any money. Please note that the tents are made of cotton canvas and in case of extreme snow storms your stay may be canceled to ensure your safety. Together we look at a new date.
If you have any questions about your stay and would like more information prior to your arrival than is on the website, please do not hesitate to contact us by phone or
send us an email via the contact form.
Contact – Glamping Höga Kusten (glampinghogakusten.com)

In the first instance of a complaint, please contact us so we can resolve your problem.
As a company, we make every effort to provide you with the best and correct service as possible. Despite our efforts, it may still happen that a mistake is made or that you are not satiisfied with our organization for other reasons. If this case, we invite you to let us know. We assume that your complaint is made in a good faith and expresses genuine and well-founded concern. We will therefore treat your complaint verry seriously. In addition, your complaint gives us the oppertunity to correct anny errors and to improve our service where is possible.

Please note, complaints received after 14 days from the end of your holiday cannot be reliably investigated.

Please address any correspondence regarding complaints to;
Glamping Höga Kusten
Marco & Nicole Pieren
Offer 618
881 95 Undrom Sweden
+46 (0)70-2203639 / +46 (0)70-2796439
Hej@glampinghogakusten.com

The information contained in this website is for general information purposes only. The information is provided by Glamping Höga kusten and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website.
Through this website you are able to link to other websites which are not under the control of Glamping Höga kusten. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Glamping Höga kusten takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.